Who we are
Our website address is: https://www.flexandflowfit.com.
Flex and Flow Mobile Fitness values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including through our website, mobile application, and other platforms (collectively, the “Services”).
Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment processors)
- Fitness goals and preferences
b. Non-Personal Information
- Device information (e.g., browser type, operating system, IP address)
- Usage data (e.g., pages visited, time spent on the website)
- Cookies and tracking technologies (e.g., to improve user experience)
c. Health Information
If you choose to share health-related information with us (e.g., injuries, medical conditions, fitness history), we handle this data with extra care and confidentiality.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Use Your Information
We use the information collected to:
- Provide and personalize fitness programs and services
- Process payments and manage subscriptions
- Communicate with you regarding updates, offers, and service information
- Improve and optimize our website and mobile application
- Ensure compliance with legal obligations
How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
Consent-Based Sharing: With your explicit consent for specific purposes.
Service Providers: Trusted third-party companies that assist with payment processing, marketing, and IT support.
Legal Obligations: Authorities or regulatory bodies, if required by law or to protect our rights.
Your Choices and Rights
a. Access and Update
You may access, update, or delete your personal information by contacting us at [insert contact email].
b. Marketing Preferences
You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
c. Cookies
Most browsers allow you to manage cookie preferences. You can disable cookies, but this may affect the functionality of our Services.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions to protect your personal information.
Third-Party Links
Our website or application may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Flex and Flow Mobile Fitness
Email: info@flexandflowfit.com
Phone: (954)256-6397